Welcome to DJO Incorporated Customer Care. As a valued DJO customer, your opinion counts. We want to know what you think about our services and identify areas where we are meeting or exceeding your expectations. Also, we would like to discover areas where we could do a better job for you our customer. To participate in our survey - click here.

We take pride in being among the best in the industry with representatives available to personally answer questions and meet the needs of our most important asset-you-our customers. How do we do this? By implementing R.A.R.E. or Reliable, Assuring, Responsive and Empathetic customer care.

We strive to provide service beyond your expectations and work closely with product managers and our sales force to create a strong team united in supporting your requirements.

New Extended Hours! You may now place your order with Customer Care between the hours of 4:30 a.m. – 6 p.m. PST Monday through Friday. We're here to help on all your product information needs, whether placing an order, fitting a brace or making a return. Click here to contact us.